When school fees become overdue, schools must act carefully to remain within legal and ethical boundaries. While schools have the right to recover fees, certain actions may be unlawful or inappropriate.

Schools can:

• Send reminders and formal letters of demand
• Offer payment arrangements
• Hand overdue accounts to a registered debt collector
• Take legal action where appropriate

Schools cannot:

• Harass or intimidate parents
• Publicly shame families
• Unlawfully withhold reports or academic records
• Violate POPIA or privacy rights

Understanding these boundaries protects schools from complaints and legal risk. Prosperitas Debt Collectors ensures that recovery actions remain compliant while achieving results.