Collections Call Centre Manager

Well established national debt collection company specialist seeks an experienced Debt Collection Call Centre Manager for this challenging position. This is a senior position. At least 40 employees report to this position.


DUTIES

1.    Achieve collection target
2.    Personnel Management
3.    Adhere to Council for Debt Collectors’ Laws/Regulations
4.    Monitor collectors’ diaries
5.    Ensure data integrity on all systems.
6.    Approve all outgoing correspondence for correctness, accuracy as well as spelling
7.    Training of existing personnel on all applicable laws, systems, procedures and policies
8.    Manage tracing and listings
9.    Manage and refer queries to relevant parties
10.    Responsible for monthly reporting to management
11.    Total management of debit orders

REQUIREMENTS

•    Matric
•    5 years’ experience in a debt collection environment of which a minimum of 2 years should be in a Management/Team Leader role.
•    Excellent written and verbal communication skills in Afrikaans and English.
•    Proficient in MS Office (Word, PowerPoint and advanced Excel)
•    Ability to work extended working hours and one Saturday morning in a month.
•    Excellent people management skills.
•    Excellent client interaction skills.
•    Excellent financial and analytical skills.
•    Relevant legal qualification will be highly advantageous.


Please indicate your salary requirement on the application.

Please note that only shortlisted candidates will be contacted.  Please deem your application unsuccessful should you not hear from us within 7 days of your application.

TO APPLY, PLEASE SEND YOUR CV TO This email address is being protected from spambots. You need JavaScript enabled to view it.

 


Office Manager

We are looking for an energetic, enthusiastic and efficient Office Manager to ensure efficient daily operations and meet the financial objectives of the company.
Duties include but not limited to:


•    Property Management
•    Bookkeeping
•    Basic HR support
•    Provide help and assist with ad-hoc office duties as and when required
•    General administrative duties as may be required from time to time

Requirements:
•    Matric (Grade 12)
•    Bookkeeping experience is required
•    Knowledge of Sage Accounting
•    Relevant HR training would be beneficial
•    Experience in property management or a related field would be an advantage
•    Proficiency in MS Office, with exceptional knowledge of Excel
•    Strong organizational and time management skills

Please indicate your salary requirement on the application.

Please note that only shortlisted candidates will be contacted.  Please deem your application unsuccessful should you not hear from us within 7 days of your application.

TO APPLY, PLEASE SEND YOUR CV TO This email address is being protected from spambots. You need JavaScript enabled to view it..

 


Debt Collector

Job Responsibilities

1.    Meeting and exceeding collection targets
2.    Building and maintaining good debtor relationships
3.    Making of outbound calls and handle inbound calls
4.    Ensure correct and frequent follow-up calls to debtors
5.    Problem and query reporting and resolution
6.    Adherence to applicable legislation

Key Requirements

1.    Matriculated and computer literate.
2.    Relevant experience within collections of the min of 3 years. (Advantage)
3.    Sound knowledge of the Debt Collectors Act (Advantage)
4.    Registered as a Debt Collector with the Debt Collectors Council / eligible to register


Please indicate your salary requirement on the application.

Please note that only shortlisted candidates will be contacted.  Please deem your application unsuccessful should you not hear from us within 7 days of your application.

TO APPLY, PLEASE SEND YOUR CV TO This email address is being protected from spambots. You need JavaScript enabled to view it.

 

If you have any further questions please contact us by filling in the following form.

 

Name & Surname*
Invalid Input
Email*
Invalid Input
Question*
Invalid Input

Office Hours

Take note of our business hours :

Monday - Friday
7:20 to 16:00

Feel free to fill in the contact form . One of our clients managers will contact you as soon as possible !

Payment Arrangements

Should you want to pay with a debit order please provide us with the following by completing all relevant information!

 or

Call us on 0861776777

Quick Contact

For more information please
Call: 086 177 6777

Our office hours are
Monday - Friday 7:30 - 16:30

admin@prosperitas.co.za

Job Opportunities

We are currently looking for the following people :

Call Centre Manager
Debt Collectors
Office Manager
If you are interested and have any experience please contact us !